Shipping Policy
Effective Date: January 6, 2025
At Trilinamavel, we strive to deliver your orders quickly, safely, and affordably. This Shipping Policy outlines how we process, ship, and deliver your orders.
1. Processing Time
- Orders are processed within 1–2 business days after payment is confirmed.
- Orders placed on weekends or holidays will be processed on the next business day.
2. Shipping Methods and Costs
- We offer multiple shipping options, including standard and expedited delivery.
- Shipping costs are calculated at checkout based on your location, order weight, and selected shipping method.
3. Delivery Time
Estimated delivery times vary depending on your location and chosen shipping method:
- Standard Shipping: 5–7 business days.
- Expedited Shipping: 2–3 business days.
Note: Delivery times are estimates and may vary due to unforeseen circumstances, including carrier delays or customs processing.
4. Shipping Locations
We currently ship to:
- The United States (all 50 states).
- International locations, subject to additional shipping costs and customs regulations.
5. Order Tracking
- Once your order is shipped, you will receive a tracking number via email to monitor the delivery status.
- If you do not receive your tracking information within 2 business days of placing your order, please contact us.
6. Customs and Duties
- For international orders, customs duties and taxes may apply, depending on your country’s regulations.
- Customers are responsible for paying any additional fees required by customs.
7. Lost or Damaged Packages
- If your package is lost or damaged during transit, please contact us immediately.
- We will work with the carrier to resolve the issue and ensure your satisfaction.
8. Incorrect Shipping Information
- Ensure that your shipping address is accurate and complete at checkout.
- We are not responsible for delays or lost packages due to incorrect shipping details.
9. Contact Us
For questions or assistance regarding your shipment, please contact us:
- Street: 1610 Timberbrook Lane, Westminster, Colorado, United States
- Phone: 970-290-2027
- Email: info@trilinamavel.com
- Website: https://trilinamavel.com