Payment Policy
Effective Date: January 6, 2025
At Trilinamavel, we are committed to providing a seamless and secure payment experience for our customers. This Payment Policy outlines the accepted payment methods, processing times, and terms for transactions made on our website, https://trilinamavel.com.
1. Accepted Payment Methods
We accept the following payment methods:
- Credit/Debit Cards: Visa, MasterCard, American Express, Discover.
- PayPal: Secure online payments via your PayPal account.
- Other Payment Gateways: Additional options may be available at checkout.
2. Payment Security
- All transactions are secured using SSL (Secure Socket Layer) encryption to protect your personal and financial information.
- We do not store your payment details. Payments are processed through trusted third-party payment processors.
3. Currency
- All prices and payments are in USD (United States Dollar) unless otherwise stated.
- Currency conversion fees may apply if you are using a non-USD payment method.
4. Order Confirmation
- After placing an order, you will receive an email confirmation with your order details.
- Payment must be successfully processed before your order is shipped.
5. Payment Issues
If your payment is declined or not processed, ensure:
- Your card details are entered correctly.
- Your bank or card provider allows online transactions.
- You have sufficient funds available.
For further assistance, contact us at info@trilinamavel.com or your financial institution.
6. Taxes and Fees
- Prices include applicable taxes unless specified otherwise.
- Additional fees, such as customs duties for international orders, are the responsibility of the buyer.
7. Refunds
- Refunds are processed according to our Return and Refund Policy.
- Approved refunds will be issued to the original payment method within 5–7 business days.
8. Fraud Prevention
- We reserve the right to cancel or hold orders if fraudulent activity is suspected.
- Additional verification may be requested to process your payment securely.
9. Contact Us
For questions or assistance with payments, please reach out:
- Street: 1610 Timberbrook Lane, Westminster, Colorado, United States
- Phone: 970-290-2027
- Email: info@trilinamavel.com
- Website: https://trilinamavel.com